Privacy Policy

Overview

City Wide Roofing & Siding, LLC (“City Wide,” “we,” “us,” or “our”) operates the website citywideroofingrochester.com (the “Site”). This Privacy Policy describes how we collect, use, and share information when you visit our Site or contact us through it. By using the Site, you agree to the practices described in this policy.

Information We Collect

Information you provide directly. When you fill out a contact or estimate request form on our Site, we collect the information you submit — typically your name, phone number, email address, and a description of your project or question.

Information collected automatically. Like most websites, our Site may automatically collect certain technical data when you visit, including your IP address, browser type, pages visited, and referring URL. This information is used for website analytics and security purposes.

Cookies. Our Site may use cookies and similar tracking technologies to improve your browsing experience and analyze Site traffic. You can control cookie settings through your browser. Disabling cookies may affect some Site functionality.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Schedule appointments and follow up on quotes
• Communicate with you about your project
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Third-Party Services

Our Site uses third-party services that may collect information independently, including:

• Google Analytics — for website traffic analysis. Google’s privacy policy is available at google.com/policies/privacy.
• Gravity Forms — for contact and estimate forms on this Site.
• Google Maps — for embedded maps on our service area pages.

These services have their own privacy policies governing their data practices. We encourage you to review them.

Data Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain information collected through our forms for as long as reasonably necessary to respond to your inquiry and conduct our business. You may contact us at any time to request that we delete your information.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of your information. To exercise any of these rights, contact us using the information below.

Children’s Privacy

Our Site is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

City Wide Roofing & Siding, LLC
Webster, NY 14580
Phone: (585) 265-4881
Website: citywideroofingrochester.com