Family-Owned · Webster, NY · BBB A+ · Licensed & Insured
Storm Damage Roof Repair & Insurance Claims Rochester NY
Built to Last. Built for Rochester.
Fast response to wind, hail, and ice storm damage across Greater Rochester. We inspect, document, repair, and help you navigate the insurance claim process — from first call to finished roof.
Storm Damage Repair & Insurance Help for Rochester Homeowners
After a major storm hits Monroe County, the damage isn’t always visible from the ground. Hail leaves bruises in shingles that aren’t obvious until they start leaking months later. Wind peels back flashing and lifts shingles in ways that look minor but expose your roof deck to water intrusion. Ice storms bring downed branches and structural impact that can affect not just shingles but decking and rafters beneath.
City Wide Roofing & Siding responds quickly to storm damage calls across Greater Rochester. We inspect the full roof and exterior, document all damage with photos, and provide a detailed written estimate that your insurance adjuster can use as part of your claim. Depending on the scope of damage, you may need roof repairs to isolated sections, or the storm damage may be severe enough to justify a full roof replacement — we give you an honest assessment either way and handle the work completely.
If you’ve had storm damage, call (585) 265-4881 promptly. Delaying documentation can complicate insurance claims and allow water infiltration to cause interior damage that isn’t covered.
Get a Roofing Estimate
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Types of Storm Damage We Handle
Rochester’s weather delivers every kind of exterior damage.
Wind Damage
High winds lift shingles, pull flashing away from chimneys and walls, and tear off sections of roofing. We identify all wind-affected areas and complete repairs or full sections as needed.
Hail Damage
Hail bruises the granule surface of asphalt shingles, accelerating aging and creating vulnerability to leaks. We document every impact point for your insurance claim and recommend repair or replacement.
Ice & Ice Dam Damage
Ice storms bring downed branches and structural impact. We repair the resulting damage to shingles, flashing, decking, and interior finishes.
Fallen Tree & Branch Damage
Impact damage from fallen branches or trees can puncture the roof deck. We provide emergency temporary protection if needed and complete all necessary repairs or replacement.
Emergency Tarping
We respond promptly to emergency calls and can apply temporary tarping to stop water intrusion while the full scope of damage is assessed.
How the Insurance Claim Process Works
We can’t file the claim for you — but we can make sure you have everything you need to file it successfully.
We Inspect & Document
A City Wide roofer performs a thorough inspection and provides a detailed written estimate your adjuster can reference.
Repairs Completed
Once your claim is processed, we complete all approved repairs or replacement work on schedule.
Storm Damage FAQs
Common questions about storm damage, insurance claims, and what to do after a storm.
What should I do immediately after storm damage?
Call City Wide at (585) 265-4881 to schedule an inspection as soon as possible. Document the exterior with your own photos if safe. If there are active leaks, place buckets and towels inside. Do not attempt to climb on a wet or damaged roof.
Will my homeowner's insurance cover storm roof damage?
Most standard homeowner’s insurance policies cover sudden storm damage — wind, hail, falling trees — but not damage caused by wear and tear. We provide detailed damage documentation to support your claim.
Do I need a roof repair or a full replacement after storm damage?
Isolated damage is typically a repair. Widespread hail damage or impact damage that has compromised the deck may justify a full replacement.
How long do I have to file a claim after storm damage?
Most insurance policies require claims to be filed within one year of the storm event. We recommend scheduling an inspection as quickly as possible.
Can you do an emergency repair the same day?
We respond quickly to emergency calls and can often provide same-day or next-day temporary protection including tarping. Call (585) 265-4881 for emergency service.
Serving Greater Rochester & Monroe County
City Wide responds to storm damage calls for homeowners and businesses throughout Monroe County including Webster, Penfield, Pittsford, Ontario, Fairport, Greece, Irondequoit, East Rochester, Brighton, Henrietta, Hilton, Brockport, Walworth, Williamson, Victor, and surrounding communities. Call (585) 265-4881 to report damage and schedule an inspection.
Milton Michel
Founder
Tougher than the nails holding your roof together. Milt was a kind-hearted person with a lively spirit that could bring energy into any space. With decades of experience on rooftops — from designing, building and laying tiles to stripping, gutting and refinishing old Victorians — his knowledge and expertise helped develop the systems City Wide uses today. He spent decades roofing Rochester houses and buildings and left behind a legacy of craftsmanship that guides every project we take on.
Jeffrey Michel
President
Quick-witted and kind-mannered, Jeff is a chip off the old block. With his father’s spirit and work ethic, there is no question your roof is in good hands. Jeff has been coordinating roofing and siding projects throughout the Rochester area for nearly 20 years. This is a family team you can trust — building a reputation one roof at a time, with the goal of delivering great service and real value to every client.
Roofing Rochester for over 50 years!
Call today to put our experience to work for you. Read our verified Google reviews and learn how a new roof can improve your home’s energy efficiency or add value before a sale. Roofing Rochester is what we do — we will see to it your needs are met, and hopefully exceeded. Schedule your free estimate today.
Report Your Storm Damage — We Respond Fast
Don’t wait. Early documentation protects your claim and prevents further interior damage.
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